• We offer Direct Billing for many major insurance providers with TELUS Health eClaims Service. Simply bring your policy information to your appointment and we’ll handle the rest. If you have questions about how direct billing works, please contact us at: info@thecalmondundas.com or 647-932-2561. Our practitioners are all regulated healthcare providers. Please verify your specific coverage with your provider.

  • Cancellation and Rescheduling Policy: To best serve all patients, we require at least 24 business hours’ notice to cancel or change Massage Therapy, Physiotherapy, or Mental Health appointments. While most cancellations or changes within 24 business hours will incur a charge of 50% of the treatment fee, changes or cancellations within 2 hours of your appointment time or no-shows with no communication will be charged 100% of the treatment fee. For Naturopathy and Acupuncture, the notice period is 48 business hours with the same fee structure as above.

  • HST is included in the service fees where applicable. Red Light Therapy (Celluma) treatments will have HST applied to the treatment or package cost.

  • While your generosity is appreciated, we do not accept tips. If you enjoyed your experience, the best way to support us is by sharing your positive experience.